Homeowners

Personalized care for your new home.

Customer Service Request Form

Current homeowners with homes under warranty may submit written requests using the following from. Please submit separate requests for each item.

IMPORTANT: Begin typing the first numbers of your address, wait for a moment while a list populates below where you are typing, then select your address from the available options. Our system requires an exact match to our database. If you do not see your address on the drop down, please submit your request here.

Request Items

Image files only.

Home Warranty

Your new Greenstone home is equipped with the best warranty in the Inland Northwest home building industry. View, download or print our Customer Service Manual for all the information you need to maintain your new home — and don’t hesitate to reach out with any questions.

More Information

Home Maintenance Help

Explore these comprehensive step-by-step videos to discover the essential routine maintenance tasks your home requires and their recommended frequency.

F.A.Q – A Guide for New Homeowners

Electrical

Exterior

Warranty

Miscellaneous

Manuals and Guides